Refund Policy

At BAGLO, we strive to provide our customers with high-quality products and excellent service. If for any reason you are not satisfied with your purchase, please read our refund policy below.

1. Returns and Refunds

• Eligibility for Return: We accept returns for unused, unopened, and undamaged products within [7 days] from the date of delivery.

• Non-Acceptance of Open Parcels: Unfortunately, we do not accept returns for opened parcels or used items. This includes products that have been removed from their original packaging or items that show signs of use or wear.

2. How to Return an Item

If you have received an unopened product and wish to return it, please follow these steps:

• Contact Us: Reach out to our customer service team at [Insert Email Address] or [Insert Phone Number] within [Insert number of days, e.g., 7-14 days] from the date of delivery to initiate your return.
• Return Authorization: Once your return is approved, we will provide you with a return authorization and instructions for sending the product back.
• Condition of Product: The returned product must be in its original, unused condition with all packaging intact.

3. Refund Process

• Refund Method: Once the return is received and inspected, we will process your refund to the original payment method.
• Processing Time: Refunds may take up to [4-5 business days] to process, depending on your payment provider.

4. Shipping Costs

• Return Shipping: You will be responsible for covering the shipping costs associated with returning an item, unless the return is due to a mistake on our part (e.g., damaged or incorrect product).
• Original Shipping Fees: Shipping fees are non-refundable.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [Insert Email Address] or [Insert Phone Number] with photos of the item and its packaging. We will assist you in resolving the issue, including offering a replacement or full refund.

6. Changes to the Refund Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website with an updated effective date. Please review this policy periodically to stay informed about our return and refund procedures.

7. Contact Us

If you have any questions or concerns about our refund policy, please contact our customer support team:

BAGLO

Business Name: BAGLO

Support: 24/7 

Business Hours: 08:00 AM to 5:00 PM 

Business Mail: support@baglo.com

Business Number: +923392009896

Our Business Address:  DHA LAHORE